Shipping policy
Shipping Policy
Thank you for shopping with Galaxy Store. We are committed to delivering your orders quickly and safely.
Order Processing
-
Orders are processed within 1–3 business days after confirmation.
-
Orders placed on weekends or holidays will be processed on the next working day.
Shipping Time
-
Nationwide delivery across Pakistan usually takes 3–7 business days.
-
Delivery times may vary depending on your location and courier service availability.
Shipping Charges
-
Shipping charges are calculated at checkout.
-
Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order is shipped, you may receive a tracking number through WhatsApp, SMS, or email.
Delivery Delays
Galaxy Store is not responsible for delays caused by:
-
Weather conditions
-
Courier service issues
-
Public holidays
-
Incorrect shipping information provided by customers
Incorrect Address
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect addresses may require additional shipping charges.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with photos and order details.
Contact Us
For shipping-related questions, contact us:
Galaxy Store
Email: support@galaxystore.com
Rawalpindi, Pakistan